Privacy Policy
This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through bushlights.com.au (Site). In this Privacy Policy we, us or our means Bush Lights Camping Pty Ltd.
Please read this Privacy Policy carefully. By providing personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy.
You do not have to provide personal information to us, however, if you do not, it may affect your use of this Site and/or services offered on or through it.
Personal information
The kinds of personal information that we collect include:
(a) contact details such as name, email address when subscribing to newsletters;
(b) information you supply when using our website contact form;
(c) information you supply when booking accomodation, such as contact information, address and phone numbers;
(d) information you supply when contacting us over the phone or email;
(e) images provided by you; and
(f) your browser session and geo-location data, statistics on page views and sessions, acquisition sources and search queries;
Cookies and web beacons
We may use cookies on our Site from time to time. Cookies are text files placed in your computer’s browser to store your preferences.
(a) Cookies, by themselves, do not tell us your email address or other personally identifiable information.
(b) If and when you choose to provide our Site with personal information, this information may be linked to the data stored in the cookie.
(c) We may use web beacons on our Site and email newsletters. For example, web beacons can be used to count the number of users who visit a web page, open an email, or to deliver a cookie to the browser.
Links to other websites
Our Site may contain links to other external / 3rd party sites.
(a) We do not have any control over those external sites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those sites.
(b) External sites are not governed by this Privacy Policy.
How we collect personal information
We collect personal information by various means including when:
(a) you contact us with a question or inquiry;
(b) you subscribe to our newsletter;
(c) you provide additional information to update your booking;
(d) you visit our website; and
(e) any other personal information requested by us and/or provided by you or a third party.
We may collect these types of personal information directly from you or from third parties.
If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy.
Collection and use of personal information
We collect, hold and use your personal information in order to:
(a) to contact and communicate with you;
(b) provide website services;
(c) run competitions and/or offer additional benefits to you;
(d) provide news and updates relating to our company;
(e) send you promotional information about our products and services and information about third parties that we consider may be of interest to you;
(f) perform analytics, market research and business development, including to operate and improve our Site, associated applications and associated platforms; and
(g) to comply with our legal obligations and resolve any disputes that we may have;
Disclosure of personal information to third parties:
We may disclose personal information:
(a) to courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;
Disclosure of information outside of Australia
(a) We do not disclose personal information to overseas recipients;
How we treat personal information that is also sensitive information
Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information.
(a) We do not collect or store sensitive information.
Opt-in out of marketing communications
(a) We may, from time to time, send you newsletters and important updates about our services. You can opt out of receiving marketing communications by clicking the “unsubscribe” option at the bottom of any marketing e-mail received from us.
Security
(a) We take reasonable physical, technical and administrative safeguards to protect your personal information from misuse, interference, loss, and unauthorised access, modification and disclosure. For example, website and database access is password protected and we limit access to personal information to individuals with a need to know.
(b) Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
Your rights and controlling your personal information
(a) You can contact us to access, correct or update your personal information. You may request details of the personal information that we hold about you.
(b) An administrative fee may be payable for the provision of such information.
(c) In certain circumstances, as set out in the Privacy Act 1988 (Cth), we may refuse to provide you with personal information that we hold about you.
Notification of Changes
(a) If we decide to change our Privacy Policy, we will post a copy on our website.
Complaints / Contact us
(a) If you believe that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.
For any questions or notices, please contact us at: hello [at] bushlights.com.au
Last Update: 12 August 2024